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Report an EFB problem/malfunction

If related to a specific device, please specify the device name or serial no (Settings > General > About)

Pending Issues

Date Issue
05/03/25 #1: [DMPF724GPV13 - yrbee(1)]
Cracked screen
Closed Items
Date Issue
24/05/26 #142: [DMPF80BVPV13 - yrsun(2)]
Charging Cable Missing

4 day(s) later Admin said:
New cable provided
20/05/26 #141: [C9R7DCJFCP - yrsky(2)]
No internet available on the iPad. Only the ORANGE mobile plan available

21 hour(s) later Admin said:
Stated device is yrsky(3), spare ipad with no sim card.
19/05/26 #140: [C9R7DCJFCP - yrsky(2)]
Mission plus not working. Froze in “uninstalling”

2 day(s) later Admin said:
Re-enrolled to MDM. Mission + functional test ok!
09/05/26 #139: [DMPF80K4PV13 - yrjoy(1)]
Charging cable is broken on CAPT side

12 hour(s) later Admin said:
Cable replaced.
14/04/26 #130: GFPYTW2XDL - yrsun(3)
EFB case missing

20 day(s) later Admin said:
Provided the used case from YRBEE (with a broken clip)
13/03/26 #123: [DMPF724GPV13] YR-BEE there is no internet conection on CMD side, the screen protection conver is broken

2 day(s) later Admin said:
The stated device is supposed to be used as backup EFB with no eSIM installed.
17/02/26 #122: [DMPF801HPV13 - yrsun(1)]
Broken attachment clip. Unable to attach.

17 day(s) later Admin said:
Case replaced with a new one.
30/12/25 #121: [CF4YPPHQ7F] There are no charts available for LUKK airport

3 day(s) later Admin said:
Re-Enrollled to MDM, all apps reinstalled. Functional test ok.
16/12/25 #120: DMPF80BVPV13 yrsun(2)
Broken clip

18 day(s) later Admin said:
Case replaced with a new one.
05/12/25 #118: [DMPF720TPV13] Crack in the lower part of the screen.

5 hour(s) later Admin said:
That was just dirt. Issue fixed by wet wipe cleaning.
16/10/25 #117: [DMPF8093PV13] Invalid database detected on yrjoy(1) and yrjoy(2). Some charts may be missing.

29 minutes later Admin said:
Reinstalled the Mission+ on both EFBs
17/09/25 #112: 'and(select+1)>0waitfor/**/delay'0:0:0

4 day(s) later Admin said:
fuck!
19/07/25 #94: [QGCL7M14Y5] Flight Briefing crashing when launched.
01/06/25 #93: [DMPF8048PV13] Couldn’t sent journey log to Leon.Message shown: “Required fields for flight identification are missing or invalid. Please provide a “uniqueNid” , or , if unavailable, complete or correct the following fields: aircraft.”

1 day(s) later Admin said:
Leon integration has been removed, Flight Briefing updated to v. 3.61
23/05/25 #92: Mission+ not updating the Terminal Charts.

8 minutes later Admin said:
Manually forced update publication.
16/05/25 #91: [DMPF8093PV13] “Error: Problem updating VR Data:
Incorrect Arrival delays,
Difference: 00:08”
Nu se trimite JL si nu identificam nicio eroare

9 hour(s) later Admin said:
Developer notified on the error. To be corrected with the next update.
23/04/25 #87: [DMPF80BVPV13] YR-SUN, Flightbriefing app FO and CPT yrsun(1) and yrsun(2) crashed and deleted itself from the ipads. On yrsun(2),the app apeared but in demo version. On yrsun(1) the app is still missing.

2 hour(s) later Admin said:
FlightBriefing reinstalled on the all YR-SUN EFBs. Crash caused by software bug when attaching pictures. App developer informed, issue is to be fixed in the next release.
14/03/25 #64: Unable to update the Mission on the yrwow(2)-JT4F3W79PD iPad. It is blocking at 90%.

46 minutes later Admin said:
Mission+ had been re-installed. Functional check ok.